99an Terms & Conditions – What You Need to Know Before Joining

1 General Terms & Conditions

These Terms & Conditions apply to the use of the 99an platform and all its services. By creating an account, accessing the site, or using any of our services, you automatically agree to these Terms & Conditions. Please read them carefully before using the platform.

99an is a legitimate online gaming platform providing entertainment gaming services to users in Bangladesh. Our Terms & Conditions are written in clear, straightforward language so every member has a solid understanding of their rights and responsibilities.

These Terms & Conditions for 99an are subject to change at any time. A notice will be posted on the platform when updates are made. We recommend visiting this page regularly to stay informed.

2 Membership & Registration

The following conditions must be met to become a member of 99an:

• Members must be at least 18 years of age.
• Must be a legal citizen or resident of Bangladesh.
• Accurate and truthful information must be provided at the time of registration.
• Each individual may operate only one account.
• The phone number and email address provided must be active and belong to you.

If false or inaccurate information is provided during registration, 99an reserves the right to close that account at any time. Any balance remaining in the account may be forfeited.

3 Account Verification (KYC)

As part of its Terms & Conditions, 99an reserves the right to verify the identity of all members. This process is known as KYC (Know Your Customer). The following documents may be requested for verification:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.
• Selfie or live verification (if required).

Withdrawals may be on hold until verification is complete. 99an fully protects the confidentiality of all submitted documents and does not share them with any third parties.

4 Deposit Policy

Deposits on 99an must be made using a payment method approved by the platform. Currently, deposits are accepted via Mobile Banking, Nagad, and Rocket.

• A minimum deposit amount applies. Current limit On the platform page will be displayed.
• Deposits must be made from a payment method registered in the member's own name.
• Deposits from third-party accounts are not accepted.
• Once a deposit is successful, the balance is typically credited instantly.
• If there is a delay due to technical issues, please contact the support team.

5 Withdrawal Policy

Under 99an's Terms & Conditions, account verification must be completed before a withdrawal can be processed. Key conditions for withdrawals are:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Minimum and maximum withdrawal limits apply.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Withdrawals may be placed on hold in cases of suspicious activity.
• Approved requests are generally processed within 15 minutes to 24 hours.

For full details on the withdrawal process Withdrawal Page page.

6 Bonus & Promotion Terms and Conditions

99an regularly offers attractive bonuses and promotions for its members. Each bonus comes with its own terms, and it is important to read them carefully before claiming.

• Each bonus has a designated wagering requirement.
• Claiming multiple bonuses from the same device or IP address is not permitted.
• If wagering requirements are not met within the specified time after claiming a bonus, the bonus will be forfeited.
• Wagering may not apply to certain games. Detailed terms for each offer will be specified separately.
• If bonus abuse is detected, the bonus and any associated winnings will be voided from the account.

7 Gaming Rules

The following rules must be followed while playing on 99an:

• All game outcomes are determined by Random Number Generator (RNG) technology.
• 99an is not liable for any internet disconnection during gameplay. Any active bets will be settled according to the system's rules.
• In the event of any dispute over game results, 99an's server logs shall serve as the definitive record.
• If a technical error results in an incorrect payout, 99an reserves the right to recover the excess amount.
• Disrespectful behavior toward other members during gameplay is strictly prohibited.

For more details about our various games, visit our Platform, Slots, Fish Game and Bingo View page.

8 Prohibited Activities

The following actions are strictly prohibited under 99an's Terms & Conditions:

• Playing games using bots, scripts, or automated software.
• Using the platform for money laundering or any illegal financial transactions.
• Unauthorized access to another member's account or any form of hacking.
• Exploiting system vulnerabilities or bugs for unfair advantage.
• Creating multiple accounts to claim bonus or promotional benefits.
• Colluding with other members to influence game outcomes.

If any of the above activities are detected, 99an reserves the right to close the account and forfeit all balances without prior notice. Legal action may also be taken if necessary.

9 Responsible Gaming

99an believes gaming is only enjoyable when kept in check. A key part of our Terms & Conditions is ensuring responsible gaming for all members.

• Members can set their own deposit and loss limits.
• Members have the option to temporarily suspend their account for a set period of time.
• A permanent self-exclusion option is available.
• If you notice signs of gaming addiction, contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming View page.

10 Account Closure & Suspension

99an may temporarily or permanently close an account for any of the following reasons:

• Violation of terms and conditions.
• Registering with incorrect or false information.
• Failure to complete KYC verification or refusal to cooperate with the process.
• Evidence of fraudulent or suspicious transactions.
• Extended periods of inactivity (more than 12 months).

Members may also request account closure at any time. Any outstanding balance will be processed, however any pending bonuses will be forfeited.

11 Privacy & Data Protection

99an places the highest priority on protecting members' personal information. Under our Terms & Conditions:

• Members' personal information is never sold to third parties.
• All data is secured with SSL encryption.
• Information may be disclosed to law enforcement agencies upon request where required.
• You can opt out of marketing communications at any time.

For more information, visit our Privacy Policy View page.

12 Changes to Terms & Effectiveness

99an reserves the right to update these Terms & Conditions, in part or in full, at any time. When changes are made:

• A notice will be published on the platform and the date at the top of the page will be updated.
• For significant changes, a notification may be sent to the registered email address or via an in-app notification.
• Continued use of the site after updated terms are published will be considered acceptance of the new terms.
• If a member disagrees with any of the terms, they may request that their account be closed.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force. 99an's Terms & Conditions are governed by the laws of Bangladesh, and any disputes shall be resolved through the Bangladesh legal system.